Privacy policy

This page explains what information we collect when you use PurePaw Studio and how we use it to process orders, provide support, and run the website.

Information we collect

When you place an order or contact us, we may collect information such as your name, email address, delivery address, uploaded pet photos, order details, and any messages you send to us.

How we use your information

• To process and fulfil your order
• To generate and prepare your personalised design
• To send order confirmations and shipping updates
• To provide customer support
• To improve the website and customer experience

Payments

Payments are processed securely through our payment providers. We do not store your full card details ourselves.

Sharing your information

We only share information where needed to operate the service, such as with payment, fulfilment, delivery, and website providers.

Contact

If you have any questions about this policy or your information, email support@purepawstudio.com.