Track your order
Track your orderrequest an email update
Enter the email used at checkout and we’ll send you an update on your order status. If you have your order ID, you can include that too.
What to expect
After checkout, you should receive an order confirmation by email.
Once your order has been dispatched, tracking details are sent by email.
For current production and delivery guidance, visit our shipping page.
Request an order update
Enter the email used at checkout below. Adding your order ID is optional, but it can help us find your order faster.
Helpful tracking notes
- • Keep your order confirmation email handy
- • Check your inbox and junk folder for shipping updates
- • Tracking is sent once your order has been dispatched
- • For delivery timings, visit our shipping page
Need help with something else? Visit order help or email support@purepawstudio.com.